App-based mobility players Ola and Uber have reduced the fare for their auto-rickshaw services after the Karnataka government declared these services “illegal”, following multiple complaints of overcharging
Mobility players — such as Ola, Uber, and Rapido – have been asked to discontinue their auto-rickshaw services in Bengaluru in next three days.
The state transport department has issued notices to these companies.
Several commuters registered complaints with the transport department about Ola and Uber charging a minimum of Rs 100, even if the travel distance is less than two kilometres (km). The minimum auto fare in Bengaluru is fixed at Rs 30 for the first 2 km and Rs 15 for every km thereafter.
Rapido has claimed that its services and fares are in line with government rules.
“Last month, players like Ola and Uber increased the minimum auto fare of Rs 30 for the first 2 km in Bengaluru to over Rs 60 in a breach of government rules, and that is why the government took the action and sent them notices after receiving complaints from commuters
Following the action, Uber and Ola have reduced their minimum auto fare for the first 2 km back to Rs 30.
