Maruti Suzuki on Friday announced a recall of as many as 1.8 lakh cars sold between May 4, 2018 and October 27, 2020, to replace a faulty motor generator unit.
The cars being recalled are certain petrol variants of Ciaz sedan, Ertiga utility vehicle, and SUVs Vitara Brezza, SCross and XL6.
Maruti said that the replacement of the affected part shall begin from the first week of November. “Till then, customers are requested to avoid driving in water-logged areas and direct water spray on electrical/electronic parts in vehicle.”
The change of faulty parts will be undertaken free of cost, the company said, adding that customers will receive a communication from dealerships regarding the exercise.
“Recall campaigns are undertaken globally to rectify faults that may be potential safety defects. In the interest of customers, Maruti has decided to voluntarily recall the affected vehicles for inspection/replacement of motor generator unit, free of cost. Affected vehicle owners would be receiving a communication from Maruti authorised workshops,” the company said.
The company said that customers of suspected vehicles can also visit the ‘Imp Customer Info’ section on the company websites www.marutisuzuki.com (for Ertiga and Vitara Brezza) or www.nexaexperience.com(for Ciaz, XL6 and S-Cross) and fill in their vehicle’s chassis number to check if their vehicle needs any attention.
While previously it was voluntary, the government has now made announcement of recalls mandatory for vehicle manufacturers in case they notice defects that are generic in nature. Penalties have also been stipulated with regards to the exercise.
Previously, there used to be instances where vehicle companies would avoid calling out generic defects, fearing impact on the branding.
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